If you cant
If you cant solve your customers problems, your business wont earn a reputation as a good resource. This applies to any type of business. Imagine that you offer computer accounting services. You are an excellent accountant; you have a good reputation and an excellent rapport with your customers. If your customer needs a new computer, chances are they will ask you if you sell computers. Lose focus and you may be tempted to say yes. After all, you know computers… you use them all the time for your computer accounting business.
However, while you may use computers in your business, you are not necessarily an expert in the computer retail business. You may not know the best wholesalers. Youre not equipped to deal with repairs. You probably wont make money selling the computer after you invest all the time necessary to learn how to do it properly, and the time you invest takes time away from your already successful business.
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